Our PoliciesPage

If you receive a product and decide to return it, we will inspect the item upon receipt. If the product is in its original condition and not damaged, we will issue a refund for the purchase price. Shipping costs are nonrefundable, and return shipping fees may apply. If the product is damaged or defective, please contact us immediately for assistance.

If you hold onto the product for more than 7 days after delivery without initiating a return, we will not be able to process a refund.

For Items Delivered by Standard Shipping:
If you receive your order via UPS, FedEx, DHL, or USPS and it arrives damaged or has a manufacturer’s defect, please contact our customer care team within 96 hours. We will process a refund for the cost of the item, excluding shipping and handling fees, once the damaged item is received. For other issues related to Standard Shipping orders, please reach out to us within 30 days of delivery, and we will arrange for repair or replacement. If you are not completely satisfied, you may return Standard Shipping items within 30 days of delivery. For items with manufacturing defects discovered after the 30-day return period, refer to the manufacturer’s warranty, if applicable.
For assistance, call Customer Care at +1-682-432-3584, Monday through Friday, 7 a.m. to 7 p.m. (CT) and Saturday, 7 a.m. to 5:30 p.m. (CT).

For Items Delivered by Home Delivery:
If you notice that an item delivered via Home Delivery is damaged, defective, or unsatisfactory, you have 96 hours from delivery to report the issue. Call the number provided in your emailed order confirmation, and we will assist with repair, replacement, or return pickup. For manufacturing defects discovered after the 96 hour period, consult the manufacturer’s warranty, if applicable, by contacting the customer service number provided in your emailed order confirmation for further assistance.

If you made a purchase in one of our stores, please refer to the terms and conditions provided at the time of purchase, which are sometimes printed on the back of your receipt. Each store is independently owned and operated, so return and exchange policies may vary. For assistance, contact the store where you made the purchase. The store's phone number can be found on your receipt or through our store locator.

We will process exchanges for the purchase price of the items. Any additional charges, such as shipping or handling, may apply based on the specific exchange.

Standard Shipping: Delivery times typically range from 1-3 business days, depending on your location. This method is ideal for non-urgent deliveries.

Expedited Shipping: Delivery within 1 business day. Available for faster delivery at an additional cost.

Home Delivery: For large or bulky items, home delivery may be available. Delivery times will vary based on the size and nature of the item.

We charge $8 shipping all over the USA

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment on our website or the carrier's tracking page.

To use our website, you must be of legal age or have consent from a parent or guardian.
Our products should not be used for any unlawful activities, nor should you attempt to damage our website with harmful software.
Failure to comply with these terms may result in the suspension of your access to our services.

While content on our website may be visible to others, we are committed to keeping sensitive information, such as credit card details, secure.
Unauthorized copying or selling of our content is prohibited.

Although we aim to provide accurate information, our website may occasionally contain errors. Please do not rely solely on it for making critical decisions.
We reserve the right to modify the content on our website at any time without prior notice.

We reserve the right to modify or discontinue our services at any time, but we will make an effort to inform you of such changes.

We strive to represent our products as accurately as possible; however, colors may vary depending on your screen settings.
We reserve the right to select our customers and make changes to product descriptions as needed.

We may refuse or modify orders.
Please ensure your information is current so we can contact you if needed.

Our site may include links to other websites, but we are not responsible for the content or practices of those external sites.

By sharing ideas with us, you grant us permission to use them as we see fit.
We reserve the right to edit or remove any comments that are deemed inappropriate.
Please do not submit false or harmful content.

Your personal information is protected under our Privacy Policy.

We may make errors and reserve the right to correct them.
We are not obligated to update information unless required by law.

Do not misuse our website or disrupt its operation.

We make every effort to maintain our service but do not guarantee its continuous availability.
Your use of our service is at your own risk, and we are not liable for any damages.
If local laws in your state differ, we will adhere to the applicable legal requirements.

If your actions result in legal issues for us, you agree to assist in resolving those matters.

You may discontinue using our service at any time.
We reserve the right to terminate your access if you violate these terms.

This document constitutes the entire agreement between us.

These terms are governed by U.S. law.

We can change these terms, so please check back for updates.

We can change these terms, so please check back for updates.

For Registration: When you create an account through our websites or mobile services (our “sites”), we collect your name, email address, and phone number. Upon registration, you are assigned a unique ID number, which helps us identify you when you are signed in.
For Billing and Delivery: To process your payments and deliver products you order, we collect and use your payment information. This may include your name, address, phone number, email address, credit or debit card details, and any other relevant information.
For User-Generated Content: We may allow you to post content, such as product reviews, on our sites or social media pages. Personal information accompanying your posts can be viewed, collected, and used by others. We are not obligated to publish any content you submit. If required by law, we will take necessary actions to remove, edit, or comply with legal requests regarding your personal information. For Contests, Sweepstakes, and Special Offers: When you enter these promotions, we collect your name, email address, and any other required information.
For Surveys: We collect information through surveys and feedback programs. Your participation in these surveys implies your consent for us to use the collected information. During Contact with Our Call Centers: When you place an order over the phone or contact customer care through our toll-free numbers, we gather relevant information from you.
Through Online Chat: We collect information when you communicate with us via the online chat tool on our website.
Personal Contacts Data: We do not scan your device for contacts or upload that data. With your consent, we may collect data about your friends, family, or acquaintances if you use features such as "Refer a Friend" campaigns. This functionality is intended only for U.S. residents. By using it, you confirm that both you and your contacts are based in the U.S., and that you have obtained consent from your contacts for us to use their information.

We generally avoid collecting sensitive information and prefer that you do not share the following types of information with us:
Your social security number
Your racial or ethnic origin
Your political opinions
Your religion or other beliefs
Your health, biometric, or genetic information
Any trade union membership
Any criminal background

The duration for which we retain your personal information depends on the purpose for which it was collected and is in accordance with applicable laws. We keep your information only as long as necessary or permitted for the reason it was obtained.

Our sites are designed for a general audience and are not intended for children under the age of thirteen (13). We do not allow individuals who indicate they are under 13 to register or create an account with us. Additionally, we do not collect information from anyone who informs us they are under 13. We advise children under 13 to seek parental or guardian permission before sharing any personal information online. We encourage parents and guardians to be involved in their children's online activities and to use parental controls or other web filtering technologies to oversee their internet usage.

We use cookies and similar tracking technologies when you visit our sites.

A cookie is a small text file stored on your browser by a website (or online service). It retains data about your visit to our sites or other sites and often includes a unique identifier.
First-party cookies are set by us (or on our behalf) on our sites.
Third-party cookies are set by other companies (such as Google) whose services are integrated into our sites.
Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your browser for a set period or until deleted manually.

We implement robust security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Our servers are protected by firewalls and are housed in secure data centers to enhance security. Although no system can be entirely immune to attacks, we believe the precautions we have taken significantly reduce the risk of security issues to a level appropriate for the type of information we handle.

You may receive email communications from us. If you no longer wish to receive these emails, you can opt out by following the unsubscribe instructions provided in any of our messages. Please be aware that if you want to opt out of emails from independently owned and operated Tech Nest Group locations, you will need to contact them directly to update your communication preferences

We may provide various financial incentives and benefits, such as free shipping, discounts, and special offers, to customers who engage with us in our stores or through our websites and share specific personal information in order to receive these benefits. While we typically do not assign a specific monetary value to the personal information provided, its value is reasonably related to the value of the incentive being offered. We reserve the right to modify or discontinue any financial incentives at our discretion. Detailed terms for each incentive will be provided when you sign up.

Under Section 1798.83 of the California Civil Code, California residents who have established a business relationship with us have the right to request information about the types of personally identifiable information we have shared with third parties for direct marketing purposes and the identities of those third parties during the past year. To make such a request, please submit it in writing to: Tech Nest Group Privacy Office—Legal Department, 5900 balcones drive austin tx 78731.

If you have any questions or comments about this privacy policy, please contact us go to Contact page.

If you have any questions or comments about this privacy policy, please contact us go to Contact page.